INDIVIDUAL RETURN POLICIES

Standard Return Policy

Items covered by Refurbished Electronics’s Standard Return Policy, those products for which Refurbished Electronics states “This item is covered by Refurbished Electronics’s Standard Return Policy”, can be returned for a refund or replacement. You must request a return within 30 days of the delivery date.

Product Lifespan: Using PC components and systems for cryptocurrency mining is known to significantly decrease the lifespan of the product due to overuse. This includes, but is not limited to: CPUs, video cards, solid-state and hard disk drives. In general, Refurbished Electronics will not accept returns of products which have exceeded the product’s lifespan due to overuse.

Open Box Return Policy

For products labeled as “Open Box”, Refurbished Electronics accepts all returns within the product’s eligible return period. This applies to all Open Box products sold and shipped by Refurbished Electronics. Shop with confidence with Hassle-Free Returns.

Replacement Only Return Policy

Items covered by Refurbished Electronics’s Replacement Only Return Policy, those products for which Refurbished Electronics states “This item is covered by Refurbished Electronics’s Replacement Only Return Policy”, can only be returned for a replacement. You must request a return within 30 days of the delivery date.

Product Lifespan: Using PC components and systems for cryptocurrency mining is known to significantly decrease the lifespan of the product due to overuse. This includes, but is not limited to: CPUs, video cards, solid-state and hard disk drives. In general, Refurbished Electronics will not accept returns of products which have exceeded the product’s lifespan due to overuse.

Manufacturer Only Return Policy

Items covered by Refurbished Electronics’s Manufacturer Only Return Policy, those products for which Refurbished Electronics states “This item is covered by Refurbished Electronics’s Manufacturer Only Return Policy”, cannot be returned to Refurbished Electronics. These items are covered by a manufacturer’s warranty.

For information about the manufacturer’s warranty, please refer to the terms and conditions for the manufacturer’s warranty or contact the manufacturer.

Consumable Product Return Policy

Items covered by Refurbished Electronics’s Consumable Product Return Policy, those products for which Refurbished Electronics states “This item is covered by Refurbished Electronics’s Consumable Product Return Policy”, cannot be returned to Refurbished Electronics. Consumable products may include, but are not limited to, Printer Ink, Toner Cartridges, CD/DVD Media, Retail Packaged Software, Downloadable Software, Digital Products, Paper Products, Face Masks, Gift Cards, Prepaid Cards, SIM Kits and etc. that are consumed once they are used.

OVERALL RETURN GUIDELINES

These are Refurnished Electronics’s Overall Return Guidelines. All returns must meet the overall guidelines in order for the individual return policy to apply.

  •  All product returns require a Return Merchandise Authorization (“RMA”) number.
  • You must request a return within 30 days of the delivery date, unless otherwise stated above.
  • Products that are received by Refurnished Electronics in any of the following conditions are not eligible for return and may be rejected:
  1. Any product that does not exhibit the described reason for the return (i.e., a return initiated for a DOA product that powers on and works properly upon inspection).
  2. Any product with a missing, damaged, altered, or otherwise unreadable serial number label, missing UPC Code, manufacturer model or part number label, and/or warranty label.
  3. Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.
  4. Any product that exhibits physical damage. If you received your product damaged, please read our Report a Shipping Problem article for guidelines and instructions on how to resolve this issue. This would not be considered a return.
  5. Any product for which you have submitted a mail-in rebate.
  6. Any product which appears tampered with, customized or altered in any way.
  7. Any product that is returned with markings or writing made by the customer on the original box.

Restocking Fees

Refurnished Electronics does not charge any restocking fees for returns regardless of the reason for return.

Return Shipping Labels

Refurnished Electronics does not charge for return shipping labels for products up to 50lbs. You may request a courtesy prepaid return label during the return creation process.

For products that are eligible for return for replacement, the return shipping labels are free for returns for replacement of the same item within the applicable return policy period. For returns of unopened items that were originally shipped via large item shipments, customers are responsible for any such return shipping costs.

In the event a product is returned that is (a) not defective, or (b) not the same product originally purchased from the website, then the product will be shipped back to the customer. If a refund to the customer has been processed, then Refurnished Electronics reserves the right to deduct from the refund amount the cost of the return shipping from the customer to Refurnished Electronics.

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